FAQ

FAQ 2017-09-13T22:39:42+00:00

Is it scary?

Fear is a relative thing. We make our best effort to get everybody but we also try to make sure that if you don’t get scared you will still have fun. Some advice: If you come into a haunted attraction determined not to get scared, you probably won’t. Relax and enjoy the show, a little fright could be good for you. Also, if you don’t scare easily, bring people with you that do. Half the fun is hearing your friends scream.

If I am in line at closing time will I still get in?

Yes. The ticket booth stays open until the advertised time. The attraction stays open until all ticket holders have gone through the haunt.

When are the best days to come?

You can beat the crowds by visiting early in the season. They will steadily grow the closer we get to Halloween. Typically the lines will be shorter on a weeknight than on a Friday and Saturday night. Of course there is something about the energy that goes with mingling with the crowd.

When is the best time to arrive?

Early in the evening or near the end of the evening. The crowds usually peak about the middle of the evening.

What is a Fast Pass Ticket?

A Fast Pass Ticket allows you to skip the regular line and enter the attraction quickly. Purchasing a Fast Pass Ticket covers your regular admission plus your Fast Pass upgrade. You do not need to purchase each separately. You may purchase Fast Pass tickets at the ticket booth or online. There are a limited number of Fast Passes available each night.

Will I be touched?

Only if you deserve it. While the inhabitants of the attraction will not purposely grab the patrons, you may encounter more subtly or indirect touch, or accidental contact in the darker areas. There are moving props and animatronics that you will most likely come in contact with.

Should I bring my kids?

While our attraction is not recommended for small children, we leave this decision to the parent or guardian. Keep in mind that we do not tone down the show if a child is in your group. We do not allow children to be forced to enter the attraction against their will. Children under ten must be accompanied by an adult. Carried infants are not allowed. Ticket price is the same regardless of age.

I have a health condition. Should I go through the attractions?

Participation at FrightWorks is not recommended for those who have heart conditions, are pregnant, have asthma, are epileptic, or have other physical or mental health conditions that could be aggravated by a frightening environment. Stobe lights and fog machines are in use.

What if I get too scared to finish going through the haunted house?

Security personal will escort you out if you get too scared to continue and then proceed to make fun of you in front of your friends.

Do I get a refund if I am too scared to finish the haunted house?

No. You paid us to scare you, and that’s what we did.

Is your attraction open if it rains?

Yes, this is an indoor attraction.

Do you have a concession stand selling food and drinks?

No, but we are located right next door to Bojangels and there is a Weigels just down the street.

What happens if I hit or grab an actor, take a prop, damage a scene, bring a weapon in, or come through the attraction intoxicated?

You will be having a very intimate conversation with the police officer on site.

Are your attractions handicap accessible?

We make every effort to make our attractions handicap accessible and have visitors in wheelchairs every year. There may be a scene or two that a person in a wheelchair will need to bypass. Because of the nature of the event, crutches are not allowed in the attraction.

I have a talent for scaring the bejeebees out of people. How do I become part of your Fright Crew?

FrightWorks is always on the lookout for talented people to join our Fright Crew. If you are at least 18 and are willing to volunteer your time for food and screams, take a moment to register here, and we will follow up with details about getting involved with FrightWorks.

If we have not answered your question here please feel free to contact us.