GUESTS AND STAFF SAFETY

Masks

Masks are recommended for outside waiting areas where social distancing is not feasible.  Masks must be worn by guests when entering the attraction.  If you remove your mask, you will not be stopped; however, actors have been instructed to keep a safe distance from those not wearing masks, therefore, removing your mask could affect your show.  Most staff and actors will wear masks while interacting with the public.

Groups

To minimize exposure to other people, we will not be mixing groups again this season. You will enter the attraction only with your group that you arrived with. This is the case even with small groups.

Sanitation Stations

Hand sanitation stations will be provided at key locations where guests can wash/sanitize their hands. It is recommended that you clean your hands before entering, and after exiting, the attraction.

Social Distancing

Social distancing is recommended in all waiting areas and the queue line. While we time the entry of groups to keep a space between them, it is possible that you will catch up to the group ahead of you or be caught up to by the group behind you. If this happens please be respectful of other groups and keep an appropriate distance. Keep a steady pace through the attraction and do not linger to minimize the chances of this happening.

Cleaning

Portable toilets will be cleaned regularly. High contact surfaces such as doorknobs and push bars will be disinfected often. Staff will be provided sanitizer to disinfect props and high contact surfaces in their scene.

Stuff in Face

Hanging decorations in the patrons path will be removed or tied back to minimize contact with guests. The “Claustrophobia Squeeze Tunnel” will not be in use this season.

Staff

Staff will be temperature checked each day upon arrival. Any staff members showing symptoms will be sent home. Staff will be wearing masks when in the attraction and will be encouraged to wash their hands regularly.

Warning

An inherent risk of exposure to COVID-19 exists in any public place where people are present. By visiting FrightWorks, you voluntarily assume all risks related to exposure to COVID-19 and other infectious agents. All guests must take personal responsibility for their own health and safety when visiting by making good choices.

Updates and Changes

We are closely monitoring government policy changes, Centers for Disease Control (CDC) guidelines, government mandates, and public health advancements and will continue to make changes as necessary or appropriate to our protocols and procedures.

If you have questions about our safety efforts please contact us.